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Replacement,Exchange,Warranty

7 DAYS CHECKING AND REPLACEMENT WARRANTY


M-Tech Store believes in making online shopping in Pakistan a phenomenal experience centered around you,so you can enjoy complete satisfaction. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at Mtechstore.com


“IF YOU'RE NOT HAPPY, WE'RE NOT HAPPY”

That’s why we have our famous 7-day Replacement and Checking Warranty*.


What is it?


Though you won’t ever need it, our 7-day Replacement and Checking Warranty is a service we created in order to give you peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely issues.

In case you find one, give us a email us info@mtechstore.com . We’ll verify your claim and replace the product for you.


Policy Of 7 Days Replacement is:


>The warranty start as soon the customer receive the product

>Customer have to send us the faulty product along with packing E.T.C (On His Own Expense)

>After Receiving The Faulty Product

>We Will Troubleshoot The Problem And Rectify & Solve The Issue If There Is No Possible Solution We Will Replace With Fresh/Working One And Send To Our Customer(T&C Applies)

>All This Process Take,s 10/15 Working Days

>In case you are delivered the wrong product.

>In case the product delivered to you has some defect or issue.

>Broken product during shipping are not valid for replacement warranty.

> Branded Items have no replacement or exchange warranty no refund after unpacking ( only troubleshooting in case of faulty or error )
Brands list here ( Remax/Romos/Xiaomi/Joyroom/NiA/WK/Haylou/MiBro/Imilab/Lenovo )

>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)

>Broken items are not claimable underwarranty

>No Warratny Claim Of Burn Or Dead Product

>Chinese products BPM/HRT rattings are not for medical use,chinese based products readings are reference based Mtech is not responsible for reading acuracy or precison

 

To claim any warranty/replacement/Refund/Exchange you must have the unboxing video of the product & packaging as we send you.

we need proper video footage of courier flyer unboxing.

without unboxing video we will not accept your claim.

 

Exchange Policy


What is Our Exhange Policy?


If Customer Likes The Other Product In Our Inventory And Whiling To Exhange His Present Product (With In 3 Days) He Can Send Us The Product And After Verification The Working Condition We Will Send Him His Desire Product With Cash Difference


To complete the exchange, the product should be:


>Undamaged, unused and in the condition in which it was received

>The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached with the product when ordered

>None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form

>Exhange Policy Only Works With In 3 Days Of Receiving The Product

>Customer Has To Send The Product On His Own Expense

>All The Process Takes 7/10 Working Days

>Exchange Offers Are Not Available All The Time And Depends On Stocks T&C Applies.

>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)

>No Warratny Claim Of Burn Or Dead Product

>Chinese products BPM/HRT rattings are not for medical use,chinese based products readings are reference based Mtech is not responsible for reading acuracy or precison

 

To claim any warranty/replacement/Refund/Exchange you must have the unboxing video of the product & packaging as we send you.

we need proper video footage of courier flyer unboxing.

without unboxing video we will not accept your claim.

 

Refund Protection:


Refund Policy Can Be Claim With In 7 Days:

If Customer is Not Satified With His Product Or New Refund In Any Case

We Can Provide Him Refund Of His Product With In 7 Days

>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)

>No Warratny Claim Of Burn Or Dead Product
Refund Policy:

 

To claim any warranty/replacement/Refund/Exchange you must have the unboxing video of the product & packaging as we send you.

we need proper video footage of courier flyer unboxing.

without unboxing video we will not accept your claim.

 


>Refund Can Claim With In 7 Days

>We Can Only Pay 80% Amount To The Customer

>Payment Can Be Transfer Via Bank Transfer/Easy Paisay Or Other Service Which Is Suitable For Customer

>Product Must Be In Working Condition

>Undamaged, unused and in the condition in which it was received

>The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached with the product when ordered

>None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form

>Customer Has To Send The Product On His Own Expense

>All The Process Takes 5/10 Working Days

>Refund Offers Are Not Valid All The Times & Not For All Products ( T&C Applies )

>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)

>No Warratny Claim Of Burn Or Dead Product

>Chinese products BPM/HRT rattings are not for medical use,chinese based products readings are reference based Mtech is not responsible for reading acuracy or precison

Disclaimer Battery timings claim on this video are not 100% accurate. Battery timings are depends on the usage. the level of brightness even the connectivity with the phone. there are hundreds of factors which effect the battery time. we tell the battery time which is claimed by the manufacturers. the claim of manufacturers are stated after a very specific control environment testing. and one more thing Chinese clone products can not always fulfil the claim of manufacturers due to low cost and less price they are offering. so keep in mind before ordering. *Packaging and *Price can also be differ depends on time (when we restock the products manufacturers can change the packaging design and adopt new shipping rules so this can also happen)

*Watch faces of the watch can also be different according to the time.

Printing on boxes/Manual/Logo/packaging can also be different in each lot (we will not accept any claim if there is any printing/wording difference in demonstrated product or received product)

the manufacturers keep pushing OS updates on new stocks so every new stock offer different watch faces. Sometimes the packaging can be different from the packaging shown in the video.due to time manufactureres upgrade the packaging & can also add or remove certain content or features.

Above Conditions Are Applies Only For Online Shopping

Claim can only be hear or process if you have unboxing video
Company will not accept any claim if you do not have unboxing video of the parcel your receive in company packaging.

In the light of the conditions mentioned above and in a case of any exemptions, you can not take us to the consumer court.

 By placing your order, you are complying with all the above-mentioned conditions.

Terms & Conditions Are Different For Shopping From Retail Office ( For Retail Office T&C Related To Exchange/Refund/Warranty E.T.C Visit Retail Office THANK YOU )